48k believes your personal data belongs to you. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
Our Promise in Brief: 48k never sells your personal information, shares it with unauthorized third parties, or discloses it to advertisers. This privacy policy has been written with complete transparency.
48k is a trusted online gaming platform in Bangladesh offering slots, bingo, fish games, and much more. Your privacy is our top priority. This privacy policy explains what types of information we collect when you use the 48k platform, why we collect it, how we use it, and what steps we take to keep your data secure.
This policy applies to 48k's website, mobile application, and all related services. By using the platform, you are considered to have agreed to this privacy policy. We encourage you to read it carefully — because staying informed about your data is your right.
Core Principles: 48k believes data collection should be minimal, purposeful, and fully transparent. We do not collect any information unnecessarily.
48k only collects information that is necessary to operate the platform and provide you with the best possible service. There are three main categories of data we collect.
We never store your password, full bank card number, or PIN. This information is not retained in our systems under any circumstances.
48k collects your information through several transparent methods. It is important that you are aware of each of them.
| Methods of Collection | What information is collected | When it occurs |
|---|---|---|
| Registration Form | Name, mobile number, email, date of birth | At the time of account creation |
| KYC Verification | National ID card, photo | At the time of a withdrawal request |
| Payment Processing | Mobile Banking Number, Transaction Records | Deposit & withdrawal times |
| Automatic Tracking | IP, device information, cookies | Time of platform visit |
| Customer Support Contact | Chat records and issue descriptions | Time of Support Ticket Submission |
48k uses your information only for specific, legitimate purposes. We never misuse your data or use it for anything unrelated to your experience on the platform.
You can opt out of promotional communications at any time. Simply contact our support team.
The 48k platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
You can disable non-essential cookies from your browser settings. However, some features may become limited as a result.
48k follows the highest industry standards to protect your data. Our security infrastructure is multi-layered and continuously updated.
Important: No one can guarantee 100% security on the internet. However, 48k takes the highest possible technical and organizational measures. If a security incident is detected, we will promptly notify the affected users.
48k does not retain data longer than necessary. Retention periods are determined based on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 years | Tax & Regulatory Compliance |
| KYC documents | 5 years | Anti-Money Laundering Law |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Support Contact | 2 years | Service Quality Improvement |
| Cookies & Session Data | At end of session or up to 1 year maximum | User Experience |
48k gives you full control over your personal data. You have the following rights on our platform.
You have the right to know what information we hold about you and to receive a copy of it.
You may request a correction if any of your information is inaccurate.
You may request deletion of your data under specific circumstances.
You may request a temporary restriction on the processing of your data in certain cases.
You have the right to export your data in a readable format.
You may object to the use of your data for specific purposes.
To exercise these rights [email protected]Email us and we will respond within 30 business days.
The protection of minors is a top priority under 48k's privacy policy. Our platform is strictly for individuals aged 18 and above.
If you become aware that a minor is using 48k, please notify our support team immediately. We will take prompt action.
48k may update this privacy policy from time to time. For any significant changes, we will notify you through the following methods.
Continued use of the platform after a revised policy takes effect will be considered your acceptance of the updated terms.
If you have any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us.
Privacy Contact:
Email: [email protected]
Response Time: Within 30 business days
Language: You can reach us in both Bengali and English
Our dedicated privacy team takes every request seriously. Send your requests to delete, correct, or access your data via email.
We do not just follow the rules — we believe in earning your trust.
48k never sells your personal data to third parties. Your information exists solely to serve you.
No data beyond what is strictly necessary is ever collected. Data minimization is the foundation of our privacy policy.
The privacy policy is written entirely in plain language so every user can easily understand it.
You have full rights to view, correct, delete, or port your data at any time — just submit a request.
All your data is protected under 256-bit SSL encryption and PCI-DSS compliant infrastructure.
If the policy changes, a notification will be sent via email and on the platform at least 30 days in advance.
Answers to frequently asked questions about the privacy policy.